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    Windows 7 'Search programs and files' from Start menu broken

    UPDATE (Sept 2009): If you happen to experience this problem, take a look at the comment from Matthew. I haven't had this happen again, so I can't verify, but other users have reported that this did indeed solve the problem. Thanks Matthew.

    ** This has not happened to me since I've started using Windows 7 RC **

    I'm offering 5 thank you's to the first person that can tell me how to fix my 'Search Programs and Files' from the Start menu. No matter what I search for, I get limited results that looks like the screenshot below. It was working the first week or so and then just stopped. I rebuilt my index. Searches from the search box in Explorer.exe work fine. It's just the start menu results that are affected. 


    Categories: Windows 7
    Posted by gaurhoth on Monday, February 02, 2009 2:30 PM
    E-mail | Permalink | Comments (74) | Post RSSRSS comment feed

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    Adame us

    Monday, February 23, 2009 10:25 AM

    Adame

    Check your Internet Explorer settings - I have had that several times and every time it has been a security setting in IE. Sometimes it requires resetting IE to default settings.

    Matthew Evans us

    Monday, August 10, 2009 3:18 AM

    Matthew Evans

    I ran into the same problem over the past couple days with Windows 7 RC and finally dug into it some more.


    1. End Task on EXPLORER.EXE from Task Manager.

    2. Start the Registry Editor

    3. Look for the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}

    4. Rename the key so it looks like the following:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}.BACKUP

    5. From Task Manager click on File | New Task (Run) and type EXPLORER.EXE and hit return.

    6. Now try your search from the Start Menu again.

    If the above process doesn't work for you, you can always put it back the way it was by reversing the process above.

    I don't understand exactly what this key is controlling, but hopefully someone else can shed some light on why this works.

    Matthew Evans
    Kraft & Kennedy, Inc.
    360 Lexington Avenue
    New York, NY 10017
    Direct: 212.692.5608
    evans@kraftkennedy.com

    Juan za

    Tuesday, September 08, 2009 4:51 PM

    Juan

    Awesome post, would never have thought to change something like....works like a charm, search works 100% again..

    Thanks a mil.

    schenectady movers us

    Tuesday, September 15, 2009 11:39 AM

    schenectady movers

    Weird, I haven't seen this problem before. The first couple comments are irrelevant because this has nothing to do with IE, but it looks like Matthew Evans is onto something. The other question, even if that does work, is how did it get messed up in the first place?

    Brendan nz

    Tuesday, September 22, 2009 4:56 PM

    Brendan

    Mathew - thanks so much. Your registry change did the trick!

    Stuart us

    Thursday, November 12, 2009 2:53 PM

    Stuart

    That worked perfectly, thanks Matthew!!

    Registry Cleaners us

    Friday, November 13, 2009 11:18 AM

    Registry Cleaners

    I really want to get Windows 7 but I am still worried about the bugs. Do you think that it is safe to use yet? If not when would you recommend making the switch?

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    Thursday, November 19, 2009 5:53 AM

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    I was going through your website and I must say that you are a dedicated writer. Keep up the good work.

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    Interesting post

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    Friday, November 20, 2009 3:08 PM

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    Matt, your article fixed it for me too! I'm slo glad I found this on Google. How did you figure this out?!? Thanks!

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    Monday, November 23, 2009 3:06 AM

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    Tuesday, November 24, 2009 5:22 PM

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    Mathew, thank you so much. It was tough to search this issue due to odd wording, but thanks so much for the advise. It worked like a charm.

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    Saturday, November 28, 2009 1:23 PM

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    Thanks for posting this article. I am definitely frustrated with struggling to find relevant and intelligent commentary on this subject. Everyone nowadays goes to the very far extremes to either drive home their viewpoint that either one) everybody else in the world is wrong, or two that everyone but them doesn't "really understand" the situation. Many thanks for your consise, relevant insight.

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    Sunday, November 29, 2009 7:26 PM

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    Thanks for posting this article. I'm extremely frustrated with struggling to find relevant and intelligent commentary on this subject. Everybody today goes to the terribly far extremes to either drive home their viewpoint that either 1) everybody else in the planet is wrong, or two that everybody but them does not "really understand" the situation. Thanks for your consise, relevant insight.

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    Monday, November 30, 2009 1:44 PM

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    Chris DeLashmutt us

    Wednesday, December 02, 2009 9:49 AM

    Chris DeLashmutt

    It seems that the root of the problem is the GroupBy value in the key mentioned above. It is set to System.Null, when it should be System.StartMenu.Group. When it is set to System.Null, all that you end up seeing in the list is the set of categories that items were found in, not the actual items found in the search.

    I don't know what changed that value for me (or how I did it inadvertently), but setting the value back to System.StartMenu.Group does seem to correct the issue.

    Here is a Microsoft article that references this issue:
    social.answers.microsoft.com/.../cc378149-8765-498a-9480-b1b494e1a1a9

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    Wednesday, December 02, 2009 11:30 AM

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